Refund Terms

Effective Date: October 15, 2023

Welcome to SOLTHAREX. We are committed to providing our customers with top-notch products and services. In the event that you are not completely satisfied with your purchase, our Refund Terms are here to assist you.

Eligibility for Refund

To obtain a refund, you must adhere to the conditions outlined below:

• The refund request must be made within 30 days of purchase.
• Products must be unused and in the same condition you received them.
• Original packaging and receipts must accompany the return.

Non-refundable Items

The following items are non-refundable:

• Customized or personalized products.
• Items on clearance or special discounts.

Refund Process

To initiate a refund request, please follow these steps:

1. Contact our customer service at [email protected] with your order details.
2. Ship the item to the address provided by our service representative.
3. Upon receiving and inspecting the item, we will process your refund.

Refund Timeline

Refunds take approximately 7-10 business days to process after the item is received and inspected. You will receive a confirmation email once your refund is processed.

Contact Information

If you have any questions regarding our refund terms, please contact us:

Email: [email protected]

Phone: +1-800-555-0199

Address: 123 Business Lane, Suite 456, Metropolis, XY 12345

Thank you for choosing SOLTHAREX. Our team is dedicated to ensuring customer satisfaction.